Shipping Policy

Last Updated: July 27, 2026

At Needs360, we aim to provide a smooth and reliable delivery experience for all our customers. This Shipping Policy explains our shipping process, delivery timelines, and related information.

1. Shipping Locations

We currently offer shipping within India only.

We do not provide international shipping at this time.

2. Order Processing Time

• Orders are processed after successful payment confirmation or order verification.

• Processing usually takes 1–2 business days.

• Orders are not processed or shipped on Sundays and public holidays.

During high-demand periods, sales events, or unforeseen circumstances, processing times may take longer.

3. Delivery Time

Estimated delivery time:

• Metro cities: 3–7 business days

• Other locations: 5–10 business days

Delivery times may vary depending on:

• Customer location

• Courier availability

• Weather conditions

• Public holidays

• Unforeseen delivery delays

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may offer free shipping promotions from time to time. Any promotional shipping offers will be clearly mentioned on our website.

5. Order Tracking

Once your order has been shipped, you will receive tracking information through your registered email address or phone number.

You can use the tracking details provided to monitor your shipment status.

6. Incorrect Address Information

Customers are responsible for providing accurate shipping details during checkout.

If an order is delayed or returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

7. Delayed or Lost Orders

While we work with reliable shipping partners, delays may occasionally occur due to circumstances outside our control.

If your order is significantly delayed or appears lost, please contact our support team, and we will assist you in resolving the issue.

8. Damaged Packages

If your package arrives damaged:

• Please contact us within 48 hours of delivery.

• Share your order details and clear photos/videos of the damaged package and product.

• We will review the issue and provide a suitable resolution.

9. Contact Us

For shipping-related questions, please contact:

Needs360
Website: https://needs360.in
Email: needs3600@gmail.com
Phone: 7736093142